Typically emailed within 12 hours.
Redeemable for merchandise or services a JCPenny.
Not redeemable for gift cards.
Lost, stolen or damaged e-Gift Cards may be canceled and replaced with a new Gift Card in the amount of the then-remaining balance upon proof as required by JCPenney. Contact your local JCPenney store for details or contact jcp.com Customer Service for assistance at 1-800-322-1189.