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American Express Gift Card

Last updated on 2012-05-15

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Gift Card Score® Key

Gold Badge

Excellent

90-100 points

Greem Badge

Good

80-89 points

Gold Badge

Average

60-79 points

Gold Badge

Beware

0-59 points

What we like:

  • Card has 'Valid Thru' date, Funds never expire, No hidden fees
  • Redeemable within the United States anywhere American Express is accepted
  • Has a written gift card replacement policy
  • Unused cards may be cashed out
  • Check balance online or by calling 1-877-297-4438
  • Redeemable in-store and online
  • Purchase card in-store or online
  • Purchase in amounts between $25 and $3000
  • What could be better:

  • Card has a 'Valid Thru' date, a new card may be issued at no charge
  • $3.95 purchase fee
  • $8.95 shipping fee for online orders
  • Unable to consolidate multiple gift cards to one
  • Non-transferable
  • Cannot check gift card balance in-store
  • Missing scratch off security
  • Not redeemable for cash unless required by law
  • Not reloadable
  • Info not up-to-date? Report an error
    Manage this program? Claim this gift card
    American Express Giftcards

    ScripSmart User Rating

    Good to Know

    Call 1-877-297-4438 to register the cards for online purchases.

    Not redeemable outside the United States.

    American Express is no longer shipping Gift Cards, which are ordered from this website, to the states of Hawaii, LA or VT

    The Card cannot be used at cruise lines, for recurring billing charges, at casinos, or ATMs.

    American Express has eliminated all fees after purchase on its Gift Cards. Starting on September 30, 2009, Gift Cards issued by American Express will no longer incur monthly service fees. This includes Gift Cards now in stores, those headed to market, and those already purchased.

    American Express Gift Card Replacement Details

    Lost, stolen or damaged American Express Gift Cards may be replaced by calling the American Express Gift Card Customer Service Number, 1-877-297-4438.

    You will need to provide your name, address, Card number, CID and other details for identification purposes.

    American Express Gift Card Cash Back Detail

    You may choose not to agree to the Terms and Conditions of the American Express eGift Card and receive a refund for the value of the gift card by calling 1-877-297-4438.

    American Express Gift Card Resources:

    Support Phone: 1-877-297-4438
    American Express Gift Card Balance Inquiry Number: 1-877-297-4438
    Customer Support Webform

    ScripSmart User Reviews

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    by Natalie on Mar 1, 2012


    The website crashes. I call the customer service number. A woman answers who is unintelligible (and I teach internationals all day long). She says to try it again. I try it again. Nothing. I call again because I try to use Membership Reward points. Guest what? My points are taken but no cards! Membership Reward customer service is great, but they can't credit my points back. They transfer me to gift card service again. SAME horrible woman. She puts on her supervisor "Matthew," whose English is better but who does not have a brain. He argues with me that Membership Rewards must give back the points, but I tell him the problem is with the Gift Card division, not rewards. Round and round we go. I lost the points, no cards, and I won't do business with that division ever again. Stay away -- AX clearly has no interest in making this a business that works!

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    by Pixipoppi on Feb 12, 2012


    I wouldn't even give this one star to be honest. If you are going to buy any type of prepaid gift card, I would suggest Visa. Hubby and I have had nothing but problems with any Amex cards we have purchased. We tried to use it on walmart.com for baby stuff....declined. Tried to use it on a cosmetics site...declined and told they don't accept prepaid cards which is odd because I've used prepaid visas on that same site for 3 years now with no problem so it has to just be amex cards. Tried to order off of Amazon...declined...TWICE. It's not very convenient when you have to call to register the card after you purchase it. Especially since we have never had to register any Visa cards we have purchased and if we did, you can do it online in a matter of seconds. I would seriously suggest skipping these cards and going with Visa. Period.

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    by Gaston on Nov 13, 2010


    wish the American Express page was a bit more user friendly.

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    by Ashiya on Aug 1, 2011


    I give this a 1 star. Doesnt let you register online and doesnt work on ebay. :(
    I bought a Visa Gift card a while ago, it got registered online in a few minutes and was ready to work. There were no problems. Now im going to have to use this giftcard on useless items outside, when what i need is on ebay. there goes another 25 bucks. -.-
    Im very dissapointed with this card.