by Sarah on Jun 18, 2012
RE: Review by Cait
Actually Cait, you can check your balance online or use the automated phone system. If there is a problem with the card number you punch in on the automated phone system, it might transfer you to a live person, but I've checked lots of balances on Old Navy gift cards and never had to talk to a live person. Not any trouble at all.
by Person on Jan 2, 2012
This card has been an absolute pain. I got one this year for xmas and whenever I try to use it then I get a message that the credit card company declined my information. I registered it and it still isn't working. This has been more trouble then it was worth. I do not recommend getting this gift card. Instead, you should definitely get an actual gift-card issued by a credit card company. I doubt there is even money behind it.
by David on Dec 30, 2012
Received a $20 gift card. I went to the local restaurant and was told that their "machine doesn't work" and I would have to pay some other way. I refused but still wasted time and gas for nothing on top of being out $20.
by Rudy Pittman on May 4, 2012
Great Customer Service
I was given the card by a company that I do business with. I was told that it did not expire. I carried it in my wallet for too long I guess. I checked balance and was told there was no balance on the card. I should have used it sooner, but did not realize that I had to. I felt that this was misleading and contacted Bass Pro Shops.
They immediately corrected the problem in the most professional way possible. They made sure that I was "Completely Satisfied" I highly recommend their gift card and the company. Thanks Bass Pro Shops! You are indeed THE GREAT AMERICAN OUTDOOR STORE.
by Pete on May 10, 2012
I buy these cards mainly to pay my bills online (I dont trust putting my bank card info out there)Never had a major issue with this card. only issues ive had was returns going back to card take 3 days to clear (alot of times if you let the teller know it was a gift card and you just thew it away they can issue a credit in some other form IE- store credit or manager can over-ride and give cash). some places will not take the card IE= gas stations (pay at pump)if you dont register the card with your zip code (best to pre-pay inside),same with if you try to make online purchase's. you can avoid alot of headach if you go online and register the card.