by Michelle on Jul 5, 2012
Gratuity mandated at 20%?
Ok, so everyone has been to a restaurant that automatically adds 18% if there is a large group at the table and we all know that "normal gratuity" is 15%. Vanilla seems to disagree..they hold it at 20%.
So, if your in a salon, restaurant, or anywhere else that has a possible gratuity, your new available balance is at $41.00, or you get the "I'm sorry, but your card was declined" which is always a favorite when standing in line to settle a bill surrounded by family, friends and complete strangers.
I'd love to inform Vanilla that gratuity is NOT automatic. If the service was substandard, then there is no tip left, but Vanilla still leaves you hanging...even after you spent the $5 to activate it.
Put simply, Vanilla Visa sucks. Avoid at all costs, less you have to suffer at the 5 places in the last month I have tried to use them (my boyfriend and I received several this month for our birthdays).
by Shane on May 30, 2011
I've tried searching everywhere online for whether this card is accepted for online use. And on my way to finding that out, I've heard that it DOES have monthly fee's after 7 months of purchase, even though it clearly says there are no fee's after purchase. I'm still trying to find a place to activate the card.
Bottom line, this card is almost purely false advertising, don't use it, and it's not consistent at all.
Also, the support numbers you see above, they don't work.
by Sam on Jul 30, 2012
Bad bad experience!
I bought this card for $30 and my card got lost at my house and when I found it I called the company why it says 0 balance they said after 12months of activation every month 2.50is been deducted and now it's 0balance. I told the guy that it got lost can u do something I don't want my mOney to get waist please do something he says no that's the policy no courtesy. I would never never buy this card and ask my friends not to get this. It's better to get shop gift card which never expires or American express they have the best customer service. Hate Gift2go visa card!!!!!!!
by Kathleen on Apr 18, 2011
Purchase through Script program. Two separate occasions, two spartate cards told 0 balance. No way to check either by phone or internet. Will never purchase again. I do this program to help with tuition cost. I loose more than I make. Beware!!!!!!!!
by David on Dec 30, 2012
Received a $20 gift card. I went to the local restaurant and was told that their "machine doesn't work" and I would have to pay some other way. I refused but still wasted time and gas for nothing on top of being out $20.