by Pixipoppi on Feb 12, 2012
I wouldn't even give this one star to be honest. If you are going to buy any type of prepaid gift card, I would suggest Visa. Hubby and I have had nothing but problems with any Amex cards we have purchased. We tried to use it on walmart.com for baby stuff....declined. Tried to use it on a cosmetics site...declined and told they don't accept prepaid cards which is odd because I've used prepaid visas on that same site for 3 years now with no problem so it has to just be amex cards. Tried to order off of Amazon...declined...TWICE. It's not very convenient when you have to call to register the card after you purchase it. Especially since we have never had to register any Visa cards we have purchased and if we did, you can do it online in a matter of seconds. I would seriously suggest skipping these cards and going with Visa. Period.
by L on Dec 4, 2011
Do not buy this card as a gift. Chase takes out a fee of $2.50 each month if the card has not been used in a while. Give a check or AMEX card.
by Az Granny on Nov 27, 2010
We bought a $100 Gift2Go Visa at Walgreens, when they sold their gift cards at the register. Shortly after our purchase we discovered the card had a zero balance although we had not used the card nor had it been out of our possession. We filed a claim January 2009, with Gift2Go and were promised they would refund our $100. They mailed a claim form which we returned and that was the last contact they initiated. We have called numerous times, all to no avail. Each customer service rep tells us something different, not one of them will transfer us to a supervisor. The last person we spoke with said we'd have to send an email through the contact form on their website. We received no response from that either.
What we do know is that somebody in another state somehow used the same card numbers to rent a car which we retained the card in our possession. How they rented without having the physical card in hand was a mystery, just as it was a mystery why Gift2Go wouldn't follow up.
Needless to say, I was NOT surprised when I looked at the New Jersey Better Business Bureau report for Gift2Go. Hundreds of complaints, no responses, no resolutions.
Avoid this company like the plague!
by Michelle on Oct 23, 2012
TD Bank Scams folks of their gift!
My 16 yr-old just ran down from her room screaming with excitement, finding her bag of lost Christmas gift cards from 2010. One happened to be from Pop-pop & Gramma, issued by TD. Not recalling if she used any portion of them we logged in to find, 1) The card was never used 2) registered to my dad but addressed in ME (we're in NJ, ME is where TD location). 3) did have an insert in the envelope of the tiniest Terms & Conds. Which stated ME issued cards carry a 2.50 monthly fee after 365 days, whereas, NJ issued cards are charged the same monthly fee but after 24 months 4) half her balance was used up bc of the wrong location on the registration. CS line consists of interns or middle school aged kids...none of which, including the "claimed only manager" who stated he reports to no1? Wow some job! 4 calls & all different excuses...when asked to state the fees related & to which state they apply, got nothing but air. Manager, went as far to claim he is the only 1 with access to the date of issue, as previous rep#1 only can go back 12months, rep2 can't access issue date, & rep3 showed account closed, said card was depleted. However, humorous...mgr gave a solid issue date 1st as 2009, then Jan 2009, then Dec 2009, as I continued to argue his claim the 365 days had passed...but card fees started in 11/11, which didn't support his claim. Finally asked him to "Please humor me & count 13 months from Dec 2009. His response, nothing they can do. So I asked for his info, Cary empl #5051, but refused to provide an office location or even state.
I def will take this to bbb, but save yourself the headache or heartbreak of gift loss & get the Vanilla Visa Gift Card, good for 4yrs & fee clock starts with 1st purchase. & have awesome CS.
by Kathleen on Apr 18, 2011
Purchase through Script program. Two separate occasions, two spartate cards told 0 balance. No way to check either by phone or internet. Will never purchase again. I do this program to help with tuition cost. I loose more than I make. Beware!!!!!!!!