by Person on Jan 2, 2012

This card has been an absolute pain. I got one this year for xmas and whenever I try to use it then I get a message that the credit card company declined my information. I registered it and it still isn't working. This has been more trouble then it was worth. I do not recommend getting this gift card. Instead, you should definitely get an actual gift-card issued by a credit card company. I doubt there is even money behind it.

by L on Dec 4, 2011

Do not buy this card as a gift. Chase takes out a fee of $2.50 each month if the card has not been used in a while. Give a check or AMEX card.

by Sarah on Jun 18, 2012

RE: Review by Cait

Actually Cait, you can check your balance online or use the automated phone system. If there is a problem with the card number you punch in on the automated phone system, it might transfer you to a live person, but I've checked lots of balances on Old Navy gift cards and never had to talk to a live person. Not any trouble at all.

by Maria on Feb 28, 2013

nascar

Cant get card

by Shane on May 30, 2011

I've tried searching everywhere online for whether this card is accepted for online use. And on my way to finding that out, I've heard that it DOES have monthly fee's after 7 months of purchase, even though it clearly says there are no fee's after purchase. I'm still trying to find a place to activate the card.
Bottom line, this card is almost purely false advertising, don't use it, and it's not consistent at all.
Also, the support numbers you see above, they don't work.