by Waterfall on Nov 28, 2010
My daughters get this card for $100 every year for Christmas from an uncle and it expires at the end of the year. They are very careful with their money and sometimes forget to spend it. I would rather pay the $5 Inactivity fee but the bank takes anything left on the card, usually the entire $100.
by Michelle on Oct 23, 2012
TD Bank Scams folks of their gift!
My 16 yr-old just ran down from her room screaming with excitement, finding her bag of lost Christmas gift cards from 2010. One happened to be from Pop-pop & Gramma, issued by TD. Not recalling if she used any portion of them we logged in to find, 1) The card was never used 2) registered to my dad but addressed in ME (we're in NJ, ME is where TD location). 3) did have an insert in the envelope of the tiniest Terms & Conds. Which stated ME issued cards carry a 2.50 monthly fee after 365 days, whereas, NJ issued cards are charged the same monthly fee but after 24 months 4) half her balance was used up bc of the wrong location on the registration. CS line consists of interns or middle school aged kids...none of which, including the "claimed only manager" who stated he reports to no1? Wow some job! 4 calls & all different excuses...when asked to state the fees related & to which state they apply, got nothing but air. Manager, went as far to claim he is the only 1 with access to the date of issue, as previous rep#1 only can go back 12months, rep2 can't access issue date, & rep3 showed account closed, said card was depleted. However, humorous...mgr gave a solid issue date 1st as 2009, then Jan 2009, then Dec 2009, as I continued to argue his claim the 365 days had passed...but card fees started in 11/11, which didn't support his claim. Finally asked him to "Please humor me & count 13 months from Dec 2009. His response, nothing they can do. So I asked for his info, Cary empl #5051, but refused to provide an office location or even state.
I def will take this to bbb, but save yourself the headache or heartbreak of gift loss & get the Vanilla Visa Gift Card, good for 4yrs & fee clock starts with 1st purchase. & have awesome CS.
by Grad on Jan 6, 2012
"Don't use this store! I asked some friends to all pitch in to a group gift card for another friend. After all of them had paid, and we were ready to get it shipped, I went to redeem it--for $40.00!! That's right, to send a group gift card costs $40 because there is an obligatory cardboard accordion card shipped only by FedEx, only at express speed. The only other option? To refund all of the individual contributors--a uneasy task if you have already spent time organizing people to contribute to a joint gift that has deadlines (like birthdays, weddings, retirement dates--you know, times when gifts are given). You can't convert it into an e-gift card. You can't even get it sent without the accordion card. Its misleading, dishonest, and feels like a scam--avoid!"
by Jazmine on Mar 29, 2014
it is a beautiful gift card and it has great value
by David on Dec 30, 2012
Received a $20 gift card. I went to the local restaurant and was told that their "machine doesn't work" and I would have to pay some other way. I refused but still wasted time and gas for nothing on top of being out $20.