by Rudy Pittman on May 4, 2012
Great Customer Service
I was given the card by a company that I do business with. I was told that it did not expire. I carried it in my wallet for too long I guess. I checked balance and was told there was no balance on the card. I should have used it sooner, but did not realize that I had to. I felt that this was misleading and contacted Bass Pro Shops.
They immediately corrected the problem in the most professional way possible. They made sure that I was "Completely Satisfied" I highly recommend their gift card and the company. Thanks Bass Pro Shops! You are indeed THE GREAT AMERICAN OUTDOOR STORE.
by Kathleen on Apr 18, 2011
Purchase through Script program. Two separate occasions, two spartate cards told 0 balance. No way to check either by phone or internet. Will never purchase again. I do this program to help with tuition cost. I loose more than I make. Beware!!!!!!!!
Greg responded to Rudy Pittman
The cards never expire and have no fees. Bass Pro Shops has a great selection of outdoor gear for everybody in the family. What's not to love? An old policy said that after two years of inactivity the cards would go inactive (NOT expire), but holders of cards such as this can simply call the number on the back of the card or take the card to one of our retail locations to have a new card issued in place of the inactive card.
by Beth on Apr 29, 2012
We received a Visa Vanilla gift card for $50 as a gift from a family member. We used it to purchase two toys at a local store for $11. A few days later we returned one of the toys, and the return was processed on the same Visa gift card. Since then, the card has been declined everywhere else. When I called to figure out what was going on, they said the first purchase never went through, but the return did, so the card was deactivated, adn the only way to re-activate is to send them the receipts for both the purchase and the return. Otherwise, teh card is no good and they basically stole $50 from us. In fact, they keep telling us that we have a $58 balance on the card because of the return, which is supposed to make us feel better. But of course, we can't actually USE the card, so this is completely useless.
by Angel on Oct 30, 2012
Cant use at Walmart
i was sent a giftcard as a gift . i went to my local wamart store that sells tickets but could not redeem -- but walmart is a ticketmaster. after the store would not accept it i called ticketmaster and they said this is true- that walmart did not accept them. i had to do a order on the internet.