by Emily on Dec 24, 2010
This card is NOT accepted everywhere VISA is accepted. I've yet to find a gas station that takes this card (at the pump or inside). Also, I've been rejected by every restaurant where I've tried to use this card. The card given to me has a $500 balance, so it's not that there is insufficient funds (and this has been confirmed online and I've registered the card). The only place I've found that accepts this card is the grocery store and large, retailer pharmacies (CVS, RiteAid). With the price to purchase and monthly fees, this is not a good card to give.
by Mark on Dec 9, 2013
As the name implies, this gift card was a gift. Being a person with not a whole lot of money to spend on items that aren't necessity I held off on purchasing items I didn't need. Well when the time came that I needed the extra cash, particularly around the holiday season they magically say I have no balance. I find that hard to believe as the cars was still in the cardboard package. I assume the card was given to me by a family member the past holiday season. Which family member I can't remember. I call customer service and they say I need to have the original receipt! Why on earth would I have that, I didn't purchase it and if the purchaser trusted your company, which they falsely did when they gave gift2go $50 they wouldn't feel the need to keep a receipt for, according to the expiration date on the card, 7 years! I asked if there was a balance on the card and I'm sure the customer care rep was scripted to say the receipt will tell us that information. To that I replied that gift2go cannot keep track of their one and only duty to handle their business properly and keep records of card balances. Then magically the story changes to that the card must not have been activated by the retailer. Nice! Put the blame on the retailers that put your product on their shelves and give them the bad name. To that I would tell Walgreens, CVS, any grocery store, Lowes or gas station and any many more to not put gift2go cards on their shelf. Gift2go cards are obviously looking at cards that haven't been used in a while as easy money and they realize that if a consumer hasn't used the card in a while, it is unlikely that that consumer would be able to produce a receipt. Taking advantage of your customers is no way to do business Gift2go!
by Kathleen on Apr 18, 2011
Purchase through Script program. Two separate occasions, two spartate cards told 0 balance. No way to check either by phone or internet. Will never purchase again. I do this program to help with tuition cost. I loose more than I make. Beware!!!!!!!!
by Vivian on Jan 11, 2012
Tried to use a $10 gift card at the Sonic Drive-in in Murrieta, CA for a $14.70 purchase. I tried to pay with the $10 gift card and a $5 bill. The clerk said she could not take two forms of payment for the transaction otherwise her draw would show as short. She told me my option was to pay with cash for the entire purchase, but I decided in order to use the gift card, I would remove some items from my order so that the entire purchase did not exceed $10. I still have just under $1 on the gift card. The clerk said she could not give the remaining balance in cash; it must go back on the gift card. The clerk said it was a company policy that came from corporate. I could not believe what she was telling me, and will investigate further! If I find that this is indeed a corporate policy, I will forward a complaint to state and federal agencies. I figure that if 100,000 individuals across the U.S. have a remaining balance of, let's say, 75 cents on their gift cards, that's $75,000 that Sonic is stealing from customers. The practice is illegal!
by Cait on Dec 24, 2011
Its a nice gift card don't get me wrong, But in order to check the balance on the gift card, you have to talk to a representitive. Its just a hastle and too much work.