by Shawn Modiri on Feb 11, 2014
Never ever buy this credit card (Vanilla Mastercard) . I purchased a $100 card last week. When I was trying to use it I found out it was not working . I contacted Mastercard and I was told the card did not get activated at the time of purchase. The company received all the info from me including : Name, Home Address , Card Number, and of course a lot more information from my receipt ( spent 40 minutes on the call) . I was later told that I need to wait for 3-5 buisiness days so that they could investigate it. After 5 days, I called them back again inquiring about the status of my card . Guess what, I was told again that the investigation might take a couple of more days.
So right now I am not sure how long I need to wait before this card gets activated if it ever gets activated.
by Hookie on Apr 18, 2011
This card is absolutely horrible and barely even works. WTF! It is impossible to try and find your balance or even apply it to a purchase. WORTHLESS - DO NOT BUY THIS CARD!!!!!!!!!!
by Sarah on Jun 18, 2012
RE: Review by Cait
Actually Cait, you can check your balance online or use the automated phone system. If there is a problem with the card number you punch in on the automated phone system, it might transfer you to a live person, but I've checked lots of balances on Old Navy gift cards and never had to talk to a live person. Not any trouble at all.
by Rebecca on Jan 30, 2012
Gift Card Lab has the best customizable features out there. Easy to use, the customer service team walks you through any problems that arise and they're in the office longer than the 9-5 places so you don't have to use your lunch period to get a hold of them.
The 5.95 purchase fee includes shipping and a personalized greeting card which ends up being less expensive than an equivalent product elsewhere. It's safer than buying a card in the store since card numbers are kept locked up where thieves can't make fake copies and steal the funds as soon as the cards are activated at a POS station.
by Ca on Aug 1, 2013
Card becomes "Dormant"
My brother gave me a Bass Pro Gift Card for my birthday in October of 2012. I tried to use it on August 1, 2013, and it would not work. I called the 24 hour customer service, and they said it went "dormant" because it is an old card. The back of the card states its good for 2 years. The customer service said that I would have to call during business hours to try to do anything....So much for 24 hour customer service. This is not a gift, it's a headache. PLEASE do not give a loved one a headache for a gift. Give an Amazon card instead!
Update: November 22, 2014
I noticed that a user named "Greg" responded to my posting. "Greg" obviously did not handle my complaint when I called Bass Pro. "Greg" also can not read. As stated, the card was given as a gift in 2012, not 2009. It had NOT even been over a year when it became invalid. "Greg" is correct in that they will re-issue a card. They will NOT however re-activate the card you have in your hand. You MUST wait for them to mail it to you. The reason I was especially disappointed with Bass Pro in my situation, was because bow hunting season was starting in September and there was some gear I wanted to purchase before the season start. By the time I received the card, it was too late. I ended up giving away the card I received in the mail (not as a gift - it was included with a real gift, with the caveat that they may have as much trouble as I had using the card).
As I stated in my posting... This is a HEADACHE! Go with Amazon, and give a gift that will be enjoyed!