by Mary on Dec 15, 2012
Avoid Target Giftcards
I ordered 3 for Xmas presents to go to same name and address. They sent an empty box and sent message to return it and to re-order the other 2. How weird? They said 2 cards would be delayed 3 weeks. I called Customer Service and you reach an Asian company that's separate from Target and they can't see your order. Oh - and try to cancel the order since they won't arrive for 3 weeks? No - can't do that. You had to cancel within 30 mins of placing the order. Target lost several customers with that transaction. They should spend some of the millions they spend on advertising on customer service.
by Cait on Dec 24, 2011
Its a nice gift card don't get me wrong, But in order to check the balance on the gift card, you have to talk to a representitive. Its just a hastle and too much work.
by Lily on Dec 24, 2013
The theatre I live near gave me two free tickets out of kindness. Still no communication with the main office though about the gift card i bought online.
Suggestion: If you want a gift card from this company, go to the theatre and buy one instead of trying to get one online.
by Shawn Modiri on Feb 11, 2014
Never ever buy this credit card (Vanilla Mastercard) . I purchased a $100 card last week. When I was trying to use it I found out it was not working . I contacted Mastercard and I was told the card did not get activated at the time of purchase. The company received all the info from me including : Name, Home Address , Card Number, and of course a lot more information from my receipt ( spent 40 minutes on the call) . I was later told that I need to wait for 3-5 buisiness days so that they could investigate it. After 5 days, I called them back again inquiring about the status of my card . Guess what, I was told again that the investigation might take a couple of more days.
So right now I am not sure how long I need to wait before this card gets activated if it ever gets activated.
by Michelle on Jul 5, 2012
Gratuity mandated at 20%?
Ok, so everyone has been to a restaurant that automatically adds 18% if there is a large group at the table and we all know that "normal gratuity" is 15%. Vanilla seems to disagree..they hold it at 20%.
So, if your in a salon, restaurant, or anywhere else that has a possible gratuity, your new available balance is at $41.00, or you get the "I'm sorry, but your card was declined" which is always a favorite when standing in line to settle a bill surrounded by family, friends and complete strangers.
I'd love to inform Vanilla that gratuity is NOT automatic. If the service was substandard, then there is no tip left, but Vanilla still leaves you hanging...even after you spent the $5 to activate it.
Put simply, Vanilla Visa sucks. Avoid at all costs, less you have to suffer at the 5 places in the last month I have tried to use them (my boyfriend and I received several this month for our birthdays).