by Sean on Dec 20, 2011
Who doesn't like the gift of travel? US Air gift cards are great for the frequent adventure seeker on the East Coast, very convenient airline with a lot of choices. The GC never expires and I never have trouble redeeming them
by Mark on Dec 9, 2013
As the name implies, this gift card was a gift. Being a person with not a whole lot of money to spend on items that aren't necessity I held off on purchasing items I didn't need. Well when the time came that I needed the extra cash, particularly around the holiday season they magically say I have no balance. I find that hard to believe as the cars was still in the cardboard package. I assume the card was given to me by a family member the past holiday season. Which family member I can't remember. I call customer service and they say I need to have the original receipt! Why on earth would I have that, I didn't purchase it and if the purchaser trusted your company, which they falsely did when they gave gift2go $50 they wouldn't feel the need to keep a receipt for, according to the expiration date on the card, 7 years! I asked if there was a balance on the card and I'm sure the customer care rep was scripted to say the receipt will tell us that information. To that I replied that gift2go cannot keep track of their one and only duty to handle their business properly and keep records of card balances. Then magically the story changes to that the card must not have been activated by the retailer. Nice! Put the blame on the retailers that put your product on their shelves and give them the bad name. To that I would tell Walgreens, CVS, any grocery store, Lowes or gas station and any many more to not put gift2go cards on their shelf. Gift2go cards are obviously looking at cards that haven't been used in a while as easy money and they realize that if a consumer hasn't used the card in a while, it is unlikely that that consumer would be able to produce a receipt. Taking advantage of your customers is no way to do business Gift2go!
by Ca on Aug 1, 2013
Card becomes "Dormant"
My brother gave me a Bass Pro Gift Card for my birthday in October of 2012. I tried to use it on August 1, 2013, and it would not work. I called the 24 hour customer service, and they said it went "dormant" because it is an old card. The back of the card states its good for 2 years. The customer service said that I would have to call during business hours to try to do anything....So much for 24 hour customer service. This is not a gift, it's a headache. PLEASE do not give a loved one a headache for a gift. Give an Amazon card instead!
by Judd on Oct 25, 2011
I'm a huge fan of the this gift card. I shop at Amazon.com a lot so there is a good chance I'll use the card and get something I like. It's also convenient because I can order from home and Amazon has such a large selection. I'm going to add this as one of my favorites.
by Mary on Dec 15, 2012
Avoid Target Giftcards
I ordered 3 for Xmas presents to go to same name and address. They sent an empty box and sent message to return it and to re-order the other 2. How weird? They said 2 cards would be delayed 3 weeks. I called Customer Service and you reach an Asian company that's separate from Target and they can't see your order. Oh - and try to cancel the order since they won't arrive for 3 weeks? No - can't do that. You had to cancel within 30 mins of placing the order. Target lost several customers with that transaction. They should spend some of the millions they spend on advertising on customer service.