by Amber on Feb 6, 2013
Stole money from us
When we bought furniture from Ikea we used this gift card. Not only did they take the $500 from the gift card, but they also took $500 from our bank.
I am never buying from Ikea again.
Every time we call customer service and explain this, every single person tells us to wait 3-5 days for our money to be returned. It's been 4 weeks. They don't seem to care.
by Glenda on Sep 14, 2012
What a rip Gift To Go Is
My daughter gave me 2-$30 visa cards for my birthday. The cards were misplaced and never out of the sleeve. I called to activate the card only to find that the balance was zero because after so many months the company charged the card until it had a zero balance. Another bank rip off in action. $60 down the drain into the bank pocket book. Gift to Go sucks!
by Vivian on Jan 11, 2012
Tried to use a $10 gift card at the Sonic Drive-in in Murrieta, CA for a $14.70 purchase. I tried to pay with the $10 gift card and a $5 bill. The clerk said she could not take two forms of payment for the transaction otherwise her draw would show as short. She told me my option was to pay with cash for the entire purchase, but I decided in order to use the gift card, I would remove some items from my order so that the entire purchase did not exceed $10. I still have just under $1 on the gift card. The clerk said she could not give the remaining balance in cash; it must go back on the gift card. The clerk said it was a company policy that came from corporate. I could not believe what she was telling me, and will investigate further! If I find that this is indeed a corporate policy, I will forward a complaint to state and federal agencies. I figure that if 100,000 individuals across the U.S. have a remaining balance of, let's say, 75 cents on their gift cards, that's $75,000 that Sonic is stealing from customers. The practice is illegal!
by Janik on Jan 5, 2014
Can't use the gift card
I just received a Wal Mart Visa Gift card in the amount of $25. I registered it online, and verified that it had a balance of $25. However, it was declined everywhere I tried to use it.
by Barry on Sep 3, 2011
I checked my card and there was an inactivity fee after 12 months. New Jersey law requires 24 months before an inactivity fee is charged. I called and the CSR said that although I walked into a TD Bank in New Jersey and purchased the card, the card was maufactured (his words) in Maine, so New Jersey law does not apply, Federal law applies. He would not credit the $2.50 fee back. What a joke! How many TD Bank cards am I going to buy and give to my employees now? ZERO!