Greg responded to Rudy Pittman
The cards never expire and have no fees. Bass Pro Shops has a great selection of outdoor gear for everybody in the family. What's not to love? An old policy said that after two years of inactivity the cards would go inactive (NOT expire), but holders of cards such as this can simply call the number on the back of the card or take the card to one of our retail locations to have a new card issued in place of the inactive card.
by Jane Barscz on Mar 6, 2014
Vanilla Gift Card Master Card
If I could give this card a 0 rating I would. Got this gift card for Christmas and it cannot be used. Everywhere I try to use it the message comes up decline. I've tried using it at Lowes and at CVS. CVS told me these cards never work and people are having major problems with them. Please do not get this gift card for anyone. I feel it is a scam.
by Barry on Sep 3, 2011
I checked my card and there was an inactivity fee after 12 months. New Jersey law requires 24 months before an inactivity fee is charged. I called and the CSR said that although I walked into a TD Bank in New Jersey and purchased the card, the card was maufactured (his words) in Maine, so New Jersey law does not apply, Federal law applies. He would not credit the $2.50 fee back. What a joke! How many TD Bank cards am I going to buy and give to my employees now? ZERO!
by Joseph on May 31, 2012
I ordered a visa gift card with a photo of my friend on it for her birthday. When I received the card it looked great, but I noticed that I made a huge mistake and spelled her last name wrong on the card. I emailed to see if anything could be done and the owner of the company actually replied to me at 10pm at night and said he'd have it taken care of. I had a new card in hand within 4 days at no extra charge. I love to see when a business owner goes above and beyond to take care of their customers.
by Sarah on Jun 18, 2012
RE: Review by Cait
Actually Cait, you can check your balance online or use the automated phone system. If there is a problem with the card number you punch in on the automated phone system, it might transfer you to a live person, but I've checked lots of balances on Old Navy gift cards and never had to talk to a live person. Not any trouble at all.