by Lilly on Apr 30, 2014
There's no scratch off code on the card and the online asks me to put that in so I can't buy online and I don't even live near a tj maxx why did I even get this card
by Natalie on Mar 1, 2012
The website crashes. I call the customer service number. A woman answers who is unintelligible (and I teach internationals all day long). She says to try it again. I try it again. Nothing. I call again because I try to use Membership Reward points. Guest what? My points are taken but no cards! Membership Reward customer service is great, but they can't credit my points back. They transfer me to gift card service again. SAME horrible woman. She puts on her supervisor "Matthew," whose English is better but who does not have a brain. He argues with me that Membership Rewards must give back the points, but I tell him the problem is with the Gift Card division, not rewards. Round and round we go. I lost the points, no cards, and I won't do business with that division ever again. Stay away -- AX clearly has no interest in making this a business that works!
by Rick on May 15, 2012
I received the card as a gift. Its value started to drop after 6 months due to fees that total $2.50 per month. It didnt take long after that until the card was worth nothing. The first customer rep I spoke to said she could not do anything and that the terms are stated with the card at the time of purchase. Really?? Ohhh,...I found it... First you buy the card, then rip it open to actually get to the terms where they tell you about the fees. Nice... (Open the gift card before you give it to someone?? ..well.. OK) DO NOT BUY GIFT CARDS FROM THIS SELLER.
I may ammend this... as I said the first rep. couldn't or rather wouldn't do anything. Frustrated ... I called back 5 minutes later and another rep told me it would be no problem to refund the fees and even offered a replacement card at no charge with the full $50.00 available. I was told I would receive the card in 7-10 days. I will let you know how it pans out.
I just hope they pick a better bank to deal with than when my card was issued. They originally chose Silverton Bank of Georgia. You know.. the largest bank failure in Georgia history. Look it up on Google. More to come after I get and use my new card. :-)
by Waterfall on Nov 28, 2010
My daughters get this card for $100 every year for Christmas from an uncle and it expires at the end of the year. They are very careful with their money and sometimes forget to spend it. I would rather pay the $5 Inactivity fee but the bank takes anything left on the card, usually the entire $100.
by Amy on Jan 16, 2013
DON'T ASK FOR THESE AS GIFTS
I would advise people NOT to ask for these as gifts if they are planning to use them on a trip to Disney World. The problem is that you will probably get a lot in small denominations. Then, when you call to order your ticket (for example, a 5-day ticket for $268) they'll only let you use one gift card. The rest will need to be paid for with a credit card.