Greg responded to Ca
This card was, at the latest, issued in the middle of 2009. We changed our terms and conditions to not go dormant at that time. We have, as a company, ALWAYS reissued these cards however. Please call us back and we will be glad to take care of you. I apologize for the mis-information you were given.
by Mark on Dec 9, 2013
As the name implies, this gift card was a gift. Being a person with not a whole lot of money to spend on items that aren't necessity I held off on purchasing items I didn't need. Well when the time came that I needed the extra cash, particularly around the holiday season they magically say I have no balance. I find that hard to believe as the cars was still in the cardboard package. I assume the card was given to me by a family member the past holiday season. Which family member I can't remember. I call customer service and they say I need to have the original receipt! Why on earth would I have that, I didn't purchase it and if the purchaser trusted your company, which they falsely did when they gave gift2go $50 they wouldn't feel the need to keep a receipt for, according to the expiration date on the card, 7 years! I asked if there was a balance on the card and I'm sure the customer care rep was scripted to say the receipt will tell us that information. To that I replied that gift2go cannot keep track of their one and only duty to handle their business properly and keep records of card balances. Then magically the story changes to that the card must not have been activated by the retailer. Nice! Put the blame on the retailers that put your product on their shelves and give them the bad name. To that I would tell Walgreens, CVS, any grocery store, Lowes or gas station and any many more to not put gift2go cards on their shelf. Gift2go cards are obviously looking at cards that haven't been used in a while as easy money and they realize that if a consumer hasn't used the card in a while, it is unlikely that that consumer would be able to produce a receipt. Taking advantage of your customers is no way to do business Gift2go!
by Pete on May 10, 2012
I buy these cards mainly to pay my bills online (I dont trust putting my bank card info out there)Never had a major issue with this card. only issues ive had was returns going back to card take 3 days to clear (alot of times if you let the teller know it was a gift card and you just thew it away they can issue a credit in some other form IE- store credit or manager can over-ride and give cash). some places will not take the card IE= gas stations (pay at pump)if you dont register the card with your zip code (best to pre-pay inside),same with if you try to make online purchase's. you can avoid alot of headach if you go online and register the card.
by David on Dec 30, 2012
Received a $20 gift card. I went to the local restaurant and was told that their "machine doesn't work" and I would have to pay some other way. I refused but still wasted time and gas for nothing on top of being out $20.
by Jazmine on Mar 29, 2014
it is a beautiful gift card and it has great value